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Privacy Policy

Protecting your privacy is important to Kiesel Software. We strive to keep your personal information confidential.

Please take a moment to read the following policy to learn how we handle your personal information.

1. Information Collection
Kiesel Software is the sole owner of the information collected on this web site. Kiesel Software collects information from our users at several different points on our Web site by using forms that users submit.

The main purpose of information collection is to manage our User Area and Mailing lists. We do not share personal information with anyone.

2. Registering
When a user registers to on our web site he receives an email welcoming him with his username and password. By default a new users are not subscribed to any mailing lists. But they can do subscribe and unsubscribe to them by using a subscription feature within the User Area.

3. Special Offers, Updates and Newsletters
Users will only receive information on products, services, special deals, and other news if they subscribe to mailing lists.

4. Unsubscribe
Users can at any time unsubscribe from mailing lists by following the steps described in each email or by contacting support@kiesel.is.

Members of the User Area can subscribe and unsubscribe, to any mailing lists, by using the subscription feature in our User Area.

5. Log Files
Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses can be tied to personally identifiable information.

6. Service Announcements
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications. However, these communications are not promotional in nature.

7. Customer Service
We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email in accordance with the users' wishes.

8. Sharing

8.1 Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

8.2 Aggregate Information (non-personally identifiable)
We share aggregated demographic information with our partners and advertisers. This is not linked to any personally identifiable information.

8.3 Service Providers
We partner with Element 5 to provide our Online Store. Please see their Privacy Policy for more information. When a purchase of Kiesel Software products is made using the Element 5 service we receive the information that the user provided in the purchase steps.

8.4 Business Transitions
In the event Kiesel Software goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users' personal information will, in most instances, be part of the assets transferred.

8.5 Links
This Web site contains links to other sites. Please be aware that we, Kiesel Software, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

8.6 Surveys & Contests
From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as country). Contact information will be used to notify the winners and award prizes. Anonymous Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Users' personally identifiable information is not shared with third parties.

9. Security
This Web site takes every precaution to protect our users' information. When users submit sensitive information via the Web site, their information is protected both online and off-line.

When our registration form asks users to enter sensitive information that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just 'surfing'.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. Only employees who need the information to perform a specific job (for example, our customer service representative) are granted access to personally identifiable information. ALL employees are kept up-to-date on our security and privacy practices. Every year, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users' information is protected. Finally, the servers that store personally identifiable information are in a secure environment.

10. Supplementation of Information
In order for this Web site to properly fulfill its obligation to users it is necessary for us to supplement the information we receive with information from 3rd party sources.

10.1 Correcting/Updating/Deleting/Deactivating Personal Information
If a user's personally identifiable information changes (such as phone, email or postal address), we provide a way to correct or update personally identifiable information. This can usually be done at the member information page in the User Area or by emailing our Customer Support at support@kiesel.is.

10.2 Notification of Changes
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If, however, we are going to use users' personally identifiable information in a manner different from that stated at the time of collection we will notify users via email

10.3 Contact Information
If users have any questions or suggestions regarding our privacy policy, please contact us at:

security@kiesel.is